Orders are typically processed same day, and for this reason, we cannot guarantee any changes to your order once it has been submitted. If you need to change or cancel your order, please call us as soon as possible at 401-231-1721 and we will make every attempt to honor your request.
Your credit card payment will be authorized upon completion of the payment process via our payment processor Authorize.net Secure Severs. We will process the transaction upon shipping of your order.
Our jewelry is packaged in a bow tied, keepsake S R Blackinton box. All other items can be gift wrapped for an additional fee of $5.00. Select from the gift wrap tab when placing your order.
If you are having trouble placing your online order, please call Customer Service at 401-231-1721.
After placing your order, you will receive an order confirmation via email. If you do not receive this email and are unsure if your order went through, please contact Customer Service at 401-231-1721.
After you place your order, you will receive two emails from srblackinton.com. The first email is a receipt/confirmation which will arrive within minutes of submitting your order. You will also receive a shipping confirmation email via UPS.com once your order is on its way.
S.R.Blackinton ships from our facility located in Rhode Island. Standard shipping within continental USA estimated arrivals will be 3 to 7 business days depending on your location. If you need to ensure a faster delivery please contact our Customer Care team at 401-231-1721. We will do our best to make any possible accommodations to meet your shipping needs.
Please note: Allow 2-3 weeks shipping on all custom engraved orders.
We ship to all 50 United States via UPS and USPS to Alaska and Hawaii
USPS deliveries can be accommodated by contacting our customer service team at 401-231-1721.
International orders: Please contact us before placing your order for shipping availability and rates.
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
Inventory: In stock items will typically ship in 1-3 business days. If you need to ensure it ships on day of purchase, please contact our Customer Care team at 401-231-1721. We will do our best to make any possible accommodations to meet your shipping needs.
Out of stock items – We strive to keep all our items in stock, however there are times when the inventory gets taken out by larger orders unexpectedly. If your item is out of stock but you would still wish to order and are concerned about delivery time, please contact us and a member of our team will be happy to assist you.
After you place your order, you will receive two emails from SRBlackinton.com. The first email is a receipt/confirmation which will arrive within minutes of submitting your order. You will also receive a shipping confirmation email once your order is on its way.
Please note: Allow 2-3 weeks shipping on all custom engraved orders.
USPS deliveries can be accommodated by contacting our customer service team at 401-231-1721.
Immediately after each use you should gently wash and dry your cups. Be cautious of contact with other items and metal sinks, as scratching can occur. If you wear gloves, use plastic and not latex. We recommend filling a plastic sink pan with warm water and using a non-lemon scented, phosphate free detergent and soft cotton cloth. Dry immediately with a soft cotton or Selvyt cloth.
The answer is simply-No! To the contrary of many silver care sites saying it is safe, we do not recommend cleaning your silver in the dishwasher. The combination of high temps and harsh detergents is too abrasive for silver. It will eventually turn your silver grey/ white tone with a dull, non shine surface.
It is not recommended to use polishing creams, pastes or gels for cleaning of any of your silver items, as these all contain some sort of abrasives that will pit and slowly remove your metal.
If tarnishing occurs it is best to remove as soon as the tarnish is noticed. We recommend first trying (citrus-free), diluted Dawn dishwashing liquid. Gently rub the tarnished area with a soft cotton cloth, rinse and dry immediately with a soft cotton or Selvyt cloth. If you find the tarnish is still there you can wipe with a Sunshine® polishing cloth.
For your jewelry we recommend, after removing, to wipe gently with a soft cotton cloth and store in the Pacific Cloth pouch provided with your purchase. (can the person click on Pacific Cloth and this will take them to the question “What is Pacific Cloth?”
It is important to NOT use any polishing creams, pastes or gels when caring for your jewelry. Our Wishing You Good Luck collection ® has a patina finish included in its detail, using these types of polishing creams will remove the patina.
If tarnishing occurs it is best to remove as soon as the tarnish is noticed. Since many silver polishes do contain some sort of abrasives we recommend first trying (citrus-free), diluted Dawn dishwashing liquid. Gently rub the tarnished area with a soft cotton cloth, rinse and dry immediately with a soft cotton or Selvyt cloth. If you find the tarnish is still there you can wipe with a Sunshine® polishing cloth.
When not in use, store your item in the Pacific Cloth bag provided with your purchase for optimal tarnish prevention.
It is nice to display your silver pieces in a glass cabinet or shelving display, in this case we recommend using place 3M™ Anti-Tarnish paper (strips) in these areas to absorb the moisture and sulfurs that cause tarnish. These work wonderful but do need to be replaced every 6 months or 1 year for tightly enclosed areas. Please note: Silver not stored in Pacific cloth will still eventually tarnish. It is recommended to regularly clean your silver if any signs of tarnish occur.
It is very important to NOT wash these pouches. This will wash out the embedded silver particles which are there to catch the hydrogen sulphides in the air that would otherwise deposit on your stored silver and cause tarnishing.
S.R. BLACKINTON pouches are made from Pacific Silvercloth, a widely recognized brand name that has a long history of preventing tarnishing to sterling silver and silver plated articles.
To learn more about Pacific Cloth please visit www.silverguard.com